• This site is operated by Al Asala Al Mutamayiza Trad, based in the Sultanate of Oman.
• The content, product listings, and services provided are for your general information and personal use only.
• Unauthorized use or reproduction of this website or its content is strictly prohibited.

Product Information

• All products listed on our website are described as accurately as possible. However, minor variations in color, size, or specifications may occur.
• Product availability is subject to change without notice.
• We reserve the right to limit quantities or discontinue any product at any time.

Pricing

• All prices are displayed in OMR (Omani Rial) and include VAT where applicable.
• Prices may change without prior notice due to market fluctuations or supplier changes.
• In the event of a pricing error, we reserve the right to cancel the order or offer a revised price.

Order Acceptance

• After placing an order, you will receive a confirmation email. This does not guarantee acceptance.
• We reserve the right to refuse or cancel orders due to product unavailability, payment issues, or suspicious activity.
• If your order is canceled after payment, a full refund will be processed.

Payment Methods

We accept the following payment methods:

• Debit/Credit cards (Visa, MasterCard)
• Cash on Delivery (COD) – available in select areas
• In-store payment for showroom pickups

All payments are processed securely via trusted payment gateways.

Delivery

• We offer delivery services across Oman.
• Delivery charges and timeframes will be displayed at checkout.
• Delays due to weather, traffic, or other factors are not the responsibility of us.

Installation Services

• Installation is available for specific products at our showrooms.
• We advise using our professional installation team to avoid damage and warranty voidance.
• Al Asala is not liable for damages caused by third-party installations.

Intellectual Property

• All content on this site, including images, text, logos, and product descriptions, is the property of Al Asala and is protected under Omani copyright laws.
• Unauthorized use is strictly prohibited.

Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

Governing Law

These terms are governed by the laws of the Sultanate of Oman.